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BUG FIX: Facebook and Twitter


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#1 Shendare

Shendare
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Posted 10 August 2011 - 06:29 PM

A problem with Dragonmount's Facebook and Twitter integration was recently identified and fixed.

If you tried to sign in at Dragonmount using the "Login with Facebook" or "Sign in with Twitter" buttons and got stuck at the "Connect to an existing forum account" form, we apologize. The form stated that you were supposed to enter your e-mail address and password, but in reality it was expecting your username and password.

The wording has now been fixed, and completing the process to connect your Facebook and Twitter accounts to your Dragonmount forum account is working splendidly.

To solve the problem for your own account:

1. Sign Out of DM
2. Click the Sign In link
3. Click on the "Login with Facebook" button or "Sign in with Twitter" button to the right (you can only fix one at a time)
4. Log into FB or Twitter normally (your login information for these is never sent to Dragonmount)
5. On the "Welcome to our forum" completing-registration page that appears, sign in with your Dragonmount username and password on the right-hand side (under "Connect to an existing forum account", with the "Connect Accounts" button)

It should be fixed. If you need to fix both FB and Twitter accounts this way, you'll need to do it again from Step 1 (yes, you must sign out and back in again).

If you encounter any difficulties, e-mail Help@Dragonmount.com and we'll get you sorted out!

- Jon/Jonathan, AKA Shendare