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Dragonmount Code of Conduct


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#1 Kivam

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Posted 17 April 2011 - 04:23 AM

Introduction

This Code  of  Conduct ("CoC") is meant to supplement, not replace, general DM  rules,  and if situations arise that are not covered by the CoC but  require moderator attention, the Admins will act as they believe  necessary in  the best interests of the site after consulting with the  relevant staff  and other Admins.

I. Post Content

1.  Bigotry – DM takes a strong stand against discrimination in any  form.  Anyone found posting sexist, racist, homophobic or religious  hate  messages will be dealt with quickly and severely. Typically,  the  response from staff will be a lifetime ban.
2. Swearing -  Only  language found in the Wheel of Time may be used. If it is not in  the  books DO NOT USE IT. This applies on all boards.

II. Member Conduct

1. Privacy. No member of Dragonmount should ever publish  private  correspondence, without the approval of ALL Parties involved in  the  exchange. This includes PMs, E-mails, and Instant Messages.

      2. Bullying. Bullying takes many forms and can be far more  destructive  than many people will realize. Some people will laugh off  the most  vicious comments; others may be driven nearly to suicide. The  Staff  reserve the right to remove any posts, avatars or sig pics that  are  deemed to fall into this category.  As a general rule of thumb – if  you  wouldn’t say what you’re about to post in real life, in a dark  alley, to  someone twice your size and better trained in fighting than  you, don’t  post it at all.

3. Personal Attacks (including on Private Boards). Personal attacks on other members are not tolerated,  period. Group Leaders and their staff are expected and obligated to  deter  any personal attacks made by one of their members. Failure to do  so  will result in immediate disciplinary action.

4.  Account  Information.  The individual who registered for an account will  be held  responsible for all actions taken by the account.  To avoid  being  accused of something you did not do, never give your account  information  to anyone.

5. Off-site boards.

(i)  No  Dragonmount member(s) may create  an  "off-site" which exists  solely for  the purpose of themselves and  other Dragonmount members  participating  in Dragonmount related social  interaction and/or private  communication  within a forum setting (either  in an  attempt to avoid  information  being viewed by Admins, or because  they  are dissatisfied  with any  aspect of Dragonmount's rules or  members). Using Dragonmount as a place  to recruit members to such  forums is also prohibited.  Any  Group or subcategory that is  found to  have created a social  off-site  board expressly for  Dragonmount-related  communication will be  dealt  with on a case by case  basis.
(ii) The only  authorized off site webspaces that are acceptable are: Social or RP Group wiki's, and webpages detailing Group information or documentation.
(iii)  Advertising  of  independant (non-Dragonmount affiliated) sites is allowed  on  Dragonmount by placing ONE link and invitation on the General  board.  Members are also welcome to place a  link in their personal  signatures  subject to signature size rules.  Please  contact  webmaster@dragonmount.com for permission for any  other  advertising.

6. Instructions by staff.  

  (a)  Ignoring instructions given by staff, or these rules is grounds  for  discipline, which will, for first offenses, typically take the form  of a  30-day temp ban.  However, if the nature of the conduct requires  it,  the discipline imposed may vary at the discretion of the Admins, up  to  and including a permanent ban even for a first offense.  Should  the  conduct continue after the expiration of any temp ban or imposition  of  other discipline, or should the member require further discipline  for  other misconduct, the member will typically be permanently banned  from  the site.  Again, however, the Admins have discretion to impose a  lesser  punishment should the situation warrant it.

(b) If you believe Staff is wrong in an instruction they gave you, open a discussion with them about it via PM (not on-thread).  If,  after  making an attempt to discuss the issue with the Staffer, you  believe  you are not being adequately heard, feel free to include the  relevant  supervisor (see below for information on the Staff  hierarchy).  In the interim, follow the Staffer's instructions even if you disagree with them.

   7. Account/Name changes. Members should only have 1 account on Dragonmount, unless given specific permission by the Admins. If a member decides to make another account, they must gain permission from the Admins, who will then either merge the accounts or delete the one the member no longer wishes to use. Members who wish to have their display names changed should PM the Admins with the request and an explanation of why they want their name changed. Members who do not abuse the process by seeking to repeatedly change their display name will typically be given permission to change their display name, so long as they either use "Formerly [Prior Name]" as their personal text or include it prominently in their signature for a 90 day period following the change.

III. Conflict Resolution
As  DM  is on the Internet, it is inevitable that drama will  ensue.  If  internet drama happens to you, please follow the following  procedures.

1. Notify Staff of any Issues.

(a)  If  a member has an issue with another member (and this includes  issues  with DM Staff members- if the dispute is based on anything other  than  the Staff member’s actions as DM Staff), please bring it to  the  attention of the relevant staff (Moderator/Social Group  Leader/Admin) by  PM.  A list of staffers, the boards they are  responsible for, and their  supervisors is available here.

(b)  If  a member has an issue with a DM Staff member’s actions as DM  Staff  (i.e. a problem with how a particular issue or situation was  handled by  the Staff member in their official capacity) please PM both  the Staff  member and the Staff member’s supervisor (again, the Staff  hierarchy may  be found here).

   2. Keep Disputes Private.  DM strongly believes that issues  between  members, or between members and staff, are best resolved in  private,  via PM and e-mail.  Keeping issues private allows the parties  involved  to consider the problems and possible solutions without  grandstanding or  worrying about “losing face”, and avoiding public  disputes is thus more  conducive to reaching a resolution that works for  all parties  involved.  DO NOT call out other members or Staff  on-thread; doing so is  in and of itself grounds for discipline.

3. Speak Your  Mind.  DM will never discipline any member for  telling Staff something  Staff does not want to hear.  That doesn’t mean  that members have  license to be ruder to Staff than they would to  other members.  But it  does mean that if you see a problem, you need to  tell us about it, no  matter what it is.

4.  Remember that  Reasonable People Can  Disagree.  There are certain things that are  black and white, of course:  bigotry won’t be tolerated, favoritism is  wrong, American football is  better than soccer.  But most disputes  don’t fall within these realms of  incontrovertible truth; more often,  there are shades of gray, and  reasonable people acting in good faith  can and will take different  positions even when looking at the same set  of facts.  As a general  rule, people who come into a discussion of  issues with this in mind tend  to be able to find a mutually agreeable  resolution much more often than  people who don’t.


TERMS OF SERVICE (A reminder of what you agreed to when you registered)

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All  members  agree, through their use of this forum, that they will not post  any  material which is false, defamatory, inaccurate, abusive,  vulgar,  hateful, harassing, obscene, profane, sexually oriented,  threatening,  invasive of a person's privacy, adult material, or  otherwise in  violation of any International or United States Federal  law. You also  agree not to post any copyrighted material unless you own  the copyright  or you have written consent from the owner of the  copyrighted material.  Spam, flooding, advertisements, chain letters,  pyramid schemes, and  solicitations are also forbidden on this forum.

Note  that it is  impossible for the staff or the owners of this forum to  confirm the  validity of posts. Please remember that we do not actively  monitor the  posted messages, and as such, are not responsible for the  content  contained within. We do not warrant the accuracy, completeness,  or  usefulness of any information presented. The posted messages  express the  views of the author, and not necessarily the views of this  forum, its  staff, its subsidiaries, or this forum's owner. Anyone who  feels that a  posted message is objectionable is encouraged to notify an  administrator  or moderator of this forum immediately. The staff and  the owner of this  forum reserve the right to remove objectionable  content, within a  reasonable time frame, if they determine that removal  is necessary. This  is a manual process, however, please realize that  they may not be able  to remove or edit particular messages immediately.  This policy applies  to member profile information as well.

You  remain solely  responsible for the content of your posted messages.  Furthermore, you  agree to indemnify and hold harmless the owners of  this forum, any  related websites to this forum, its staff, and its  subsidiaries. The  owners of this forum also reserve the right to reveal  your identity (or  any other related information collected on this  service) in the event of  a formal complaint or legal action arising  from any situation caused by  your use of this forum.

You have  the ability, as you register,  to choose your username. We advise that  you keep the name appropriate.  With this user account you are about to  register, you agree to never  give your password out to another person  except an administrator, for  your protection and for validity reasons.  You also agree to NEVER use  another person's account for any  reason.  We also HIGHLY recommend you  use a complex and unique password  for your account, to prevent account  theft.

After you register  and login to this forum, you will be  able to fill out a detailed  profile. It is your responsibility to  present clean and accurate  information. Any information the forum owner  or staff determines to be  inaccurate or vulgar in nature will be  removed, with or without prior  notice. Appropriate sanctions may be  applicable.

Please note  that with each post, your IP address is  recorded, in the event that you  need to be banned from this forum or  your ISP contacted. This will  only happen in the event of a major  violation of this agreement.

Also  note that the software places a  cookie, a text file containing bits of  information (such as your  username and password), in your browser's  cache. This is ONLY used to  keep you logged in/out. The software does  not collect or send any other  form of information to your  computer.

Copyright Policy:

Digital Millennium Copyright Act

It  is our policy to respond to clear notices of alleged copyright  infringement. This page (http://www.dragonmount.com/dmca.php) describes the information that should be  present in these notices, how  to submit them, and how Dragonmount will  respond to such notices.

Regardless  of whether we may be liable  for such infringement under local country  law or United States law,  our response to these notices may include  removing or disabling access  to material claimed to be the subject of  infringing activity and/or  terminating subscribers. If we remove or  disable access in response to  such a notice, we will make a good-faith  attempt to contact the poster  of the affected content so that they may  make a counter notification.


IV. Staff Rules


1. Privacy. Membership on Staff is a privilege and should  be  treated as such. Staff are expected to maintain confidentiality  and  discretion at all times. This includes all  Staff  level  communications whether on a Staff board, a  private  internal Group Staff  board, email, MSN or PM. Staff matters  are not for  public consumption  and may not, in full or in part, be  published to  or discussed with  other parties unless permitted by their Group Leader (for Group Staff Boards) or the relevant Admin (for DM Staff Boards).

2. No member of Staff should criticize another member of Staff  (in  their capacity as Staff) on public boards. If a member of Staff  feels so  strongly that they have to say something it should be done on  the Staff  board, or by PM, E-mail or IM. The same goes for publicly  criticizing  decisions made by Admins. You do not have to respect the  person, but you  should always try to respect the position.

      3. All staff  members that report directly to the Admins must post a LOA  on their relevant staff board if  they will be unable to check DM's  boards or their email for longer than  four days. This post should  include a return date and we ask that if you  cannot return on the  stated date that you let the Admins know.

   4. If a LOA in  excess of 30 days is required, the staff member may  be required to  resign, unless there are exceptional circumstances. All  positions  require active leadership and management, which cannot occur  if you are  absent excessively.

5. Unannounced LOAs will be  treated as  job abandonment. Offending staff members may be terminated  after two  weeks unannounced absence.

6. LOAs should be  posted on the  relevant Staff board, as the Admins should not be expected  to go  searching through the site looking for a reason why said Staff  member  is not around.

7. All Staff will act in an adult  manner  showing respect at all times and on all boards, whether public  or  private, to both members and fellow Staff. In the case of Staff, it  is  the position you respect not the person.

8. When a  decision  is made and it is not the decision a member or Staffer wanted,  they  will accept it with good grace and move on. Continually badgering  and  haranguing about the decision will result in a warning. If the  warning  is ignored, the member or Staffer may be subject to discipline,  up to  and including banning.  Any Staff member violating this rule  will be  dismissed and replaced.

9. The Staff structure will  be  adhered to and any person, Staff or member, who tries to circumvent  this  structure, will be told to talk to the appropriate member of  Staff and  it will be explained to the member of Staff that the person  tried to  work around them.

V. Staff Structure

Social Admin --(Social Groups Admin)--(Social Groups Assistant Admin)--(Social Group Leader)--(Social Group Staff)

RP Admin --(PSW Community Admin)--(RP Groups Admin)--(RP Group Leader)--(RP Group Staff)

Discussions Admin/WoT Admin---(Moderators)

The  Moderators  and Group Leaders are the Admins’ Staff, and as such are  appointed by  the Admins. Group Staff are appointed by the GL, and when a  new Group  Leader is appointed at any time, they have the right to ask  the former  Group Leader's Staff for their resignation, and choose their  own new  Staff.


VI. Social Group Leader Responsibilities

1. Expectations. Social Group Leaders Must be able to dedicate at least 10 hours per week  to  their Group, the Social Staff board and DM Staff board.  This  includes  keeping up with threads on the afore mentioned boards,  engaging in  Staff discussions, participating in Staff projects, posting  in your  Group, reading posts at your Group, leading activities or  discussions  in your Group, actively developing and improving your Social  Group, and  any other leadership responsibilities for your Group. Social  Group  Leaders must announce a LOA if they will be away from the forums  for  longer than 4 days. Excessive LOA's will result in the  administration  requesting the Group Leader's resignation (unless there  are exceptional  circumstances--that must be communicated to the Admins).  Social Group  leaders are also expected to ensure that at least one Wheel of Time  related activity is conducted by the Social Group each month, and to  make at least two tweets from the DragonmountSoc account per month, as  discussed on the staff boards.

2. Social Group Report.  Social Group Leaders are expected to post  Group reports once a month on  the Social Staff board.  Your report  should reflect how well your  group is performing and what you are doing  with your group.  Social  Group Leaders are encouraged to offer ideas,  kudos, suggestions or  general comments in each others monthly reports.
  

2a. Social Group Report Format. Social Group Reports are due by  the  10th of each month.  You may post them as early as you want, but  have  them posted by the 10th of each month.  Posting a Group Report is  much  like a roll call each month and unless you are on an announced  LOA,  missing this deadline will be considered unannounced LOA.  If  the  deadline of the 10th is missed a pm or email will be sent to the  missing  SGL. If no response is received, it may be considered job  abandonment  per the Community Rules.

Group reports are expected to follow this format, with all points acknowledged in each report.

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Membership
How many members do you currently have?
How many are active (this can be done through a roll call or your estimations)?
How  many  were purged in the month (this will just tell us how often you  clean  up your member list, it is not expected you clean your member  lists  each month)?
New members (hopefully you know how many new people joined your group in a given month)?

Activities/Discussions

What  activities  did your Social Group partake in or what discussions were  the most  popular?  Mainly what did your Social Group do in the given  month.
Raisings  or Announcements - It is not important to list every  single raising as  many Social Groups have a great many in a month.  It  would be nice to  inform us who moved into important positions in your  Social Group  though.  Like Dwyn becoming Keeper or Caddy becoming a  Capo.  What  other important Announcements do you have.  

Upcoming Projects

We  should  all have at least something planned for the future of the  Social  Group.  These could be upcoming planned discussions, activities,  Social  Group visits, etc.

Tweets: Two examples of tweets you posted from the DragonmountSoc Twitter account

3. Social Group Leaders are  members of DM Staff.  They act as  representatives of the members of DM  and therefore their input is vital  in the decision making  process.  Social Group Leaders are expected to  be actively engaged in  discussions on the DM Staff board.

      4. Social Group Leaders  should act as role models to other DM  members.  It is encouraged for  Staff to offer different viewpoints on  subjects on the DM Staff board  but once a decision is made it should be  supported by staff outside the  Staff board.

VII. RP Group Leader Responsibilities

(Please note: All references to Staff boards include both the main Staff and the PSW staff boards.)

1. Expectations. RP Group Leaders must be able to dedicate at  least  10 hours per week to their RP Group, the PSW Staff board and DM  Staff  board.  This includes keeping up with threads on the  aforementioned  boards, engaging in Staff discussions, participating in  Staff projects,  posting in your RP Group, reading posts at your RP  Group, leading  roleplays in your RP Group, actively developing and  improving your RP  Group, keeping your AGL(s) informed of and up-to-date  on RP Group  matters, ensuring your AGL is active on the PSW Staff  board and any  other leadership responsibilities for your RP Group. RP  Group Leaders  must announce a LOA if they will be away from the forums  for longer than  4 days. Excessive LOA's will result in the  administration requesting  the RP Group Leader's resignation (unless  there are exceptional  circumstances--that must be communicated to the  RP Admins).

      1a. RP Group Leaders are expected to attend the  monthly PSW Staff  meetings on MSN. If you cannot attend, your AGL is  welcome to attend in  your place. Please notify the RP admins if this is  the case.

   2. RP Group Report. RP Group Leaders are  expected to post RP Group  reports once a month on the PSW Staff board  by the 10th.  Your RP Group  report should reflect how your RP Group is  performing, active/inactive  membership count and any news or upcoming  plans for your RP Group.  RP  Group Leaders are encouraged to offer  ideas, kudos, suggestions or  general comments in each other's monthly  reports. Links to draw  attention to specific role plays are welcomed.
  
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2a.  RP  Group Report Format. RP Group Reports are due by the 10th of  each  month.  You may post them as early as you want, but have them  posted by  the 10th.  Posting a RP Group Report is part of your RGL  duties. If you  can not make the deadline, please inform the RP  Community Admin or RP  Groups Admin. If the deadline of the 10th is  missed a pm or email will  be sent to the missing RGL. If no response is  received, it may be  considered job abandonment per the Community  Rules.

RP Group reports are expected to follow a similar format, with all points acknowledged in their report.

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Membership
How many members do you currently have?
How many are active (this can be done through a roll call or your estimations)?
New members/Returning members?

Activities/Discussions

What did your RP Group achieve/do in the given month?
Raisings or Announcements. It would be nice to inform us who moved into important positions in your RP Group such as Staff.
What other important announcements or news do you have?
Were there any notable role plays during the month or major plotline role plays started/completed?    

Upcoming Projects

We  should  all have at least something planned for the future of the  RP  Group.  These could be upcoming planned role plays, major plot line  role  plays, inter-RP Group role plays, etc. You may also have  updates  regarding archiving or website projects.

3.  RP Group  Leaders are members of DM Staff.  They act as representatives  of the  members of DM and therefore their input is vital in the  decision making  process.  RP Group Leaders are expected to be actively  engaged in  discussions on the main DM Staff board as well as the PSW  Staff boards.  You are also encouraged to liaise and interact with your  fellow GLs  outside of Staff.

4. RP Group Leaders should  act as role  models to other DM members.  It is encouraged for Staff to  offer  different viewpoints on subjects on the DM Staff board but once  a  decision is made it should be supported by staff outside the  Staff  board. RP Group Leaders (and AGLs in the case of the PSW Staff  boards)  are expected to maintain confidentiality and discretion at all  times.  Staff matters are not for public consumption. Any problems,  issues or  queries regarding PSW or general Staff decisions should be  referred  directly to the RP Community Admin or RP Groups Admin.
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 WWWwombat, on 05 May 2011 - 07:19 PM, said:

Belichick smart like Narg

#2 Verbal32

Verbal32
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Posted 11 August 2011 - 06:15 AM

Bump

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